Job Description: US Telecom | International Voice | 1+ year exp.
Role & responsibilities
- Resolve international customer queries over calls.
- Interact with customers to resolve billing issues.
- Identify and assess customer needs to achieve satisfaction.
Preferred candidate profile
- 1+ year international BPO experience in voice process
- Graduation not mandatory
- Excellent communication and presentation skills.
- Flexible working in rotational / night shifts
Perks and Perks:
- 5 Days working / rotational shifts
- Both Side Cabs
- Lucrative Incentives