Job Description

We are looking for a Desktop & Field Support Engineer to provide technical support for desktops, laptops, printers, and basic networking. The candidate should be able to troubleshoot hardware and software issues and provide onsite support to customers.

Role & Responsibilities:

- Provide support for desktops, laptops, printers, and network printers.
- Troubleshoot hardware, software, and basic network issues.
- Install, configure, and maintain desktop systems and peripherals.
- Perform LAN cabling, crimping, and punching.
- Provide onsite (field) support and resolve customer issues within the defined timeline.
- Install and configure Windows OS, drivers, and MS Office applications.
- Maintain service reports and update support tickets.
- Deliver excellent customer service and technical support.





Preferred Candidate Profile:

- 1-4 years of experience in Desktop Support, Field Support, or IT Support.
- Positive knowledge of desktop, laptop, printer, and hardware troubleshooting.
- Basic understanding of networking concepts and LAN connectivity.
- Hands-on experience with cabling, crimping, and punching.
- Good communication and customer handling skills.
- Willing to travel for field support activities.
- Diploma/Bachelor's degree in Computer Science, IT, or a related field.

Interested candidates can share their CVs at this email: [email protected] or Whatsapp - (phone hidden)

📌 Field Support Engineer || Patna (Bihar)
🏢 Team Computers
📍 Bihar