The Role

- Engage with inbound leads and prospective learners interested in health, nutrition, and wellness programs.
- Manage the end-to-end admissions journey, from first interaction to enrolment.
- Conduct structured, consultative conversations via phone and email to understand learner backgrounds, motivations, and goals.
- Help learners assess program fit by clearly explaining curriculum intent, learning outcomes, time commitment, and delivery format.
- Address questions and concerns thoughtfully, especially around relevance, applicability, and expectations.
- Maintain accurate records of conversations, follow-ups, and outcomes in CRM and MIS systems.
- Work closely with internal teams to ensure a smooth and positive learner experience.

Requirements

- 2-5 years of experience in inside sales,



admissions counseling, customer advisory, or BPO roles (EdTech, Healthcare, Wellness, similar environments).
- Solid verbal and written communication skills with the ability to explain complex ideas simply and accurately.
- A consultative mindsetcomfortable listening, probing, and guiding rather than pushing.
- Interest in or familiarity with health, nutrition, wellness, or lifestyle-related topics.
- Comfort interacting with US-based learners and respecting longer decision cycles.
- High attention to detail, follow-up discipline, and ownership of outcomes.

📌 Inside Sales Specialist (Karnataka)
🏢 Great Learning
📍 Karnataka