Key Responsibilities

- Sales & Business Development
- Manage and lead a direct sales team for sourcing LAP business through connector channels.
- Drive achievement of login, sanction, and disbursement targets at individual and regional levels.
- Acquire new SME customers through direct sourcing and self-generated leads.
- Ensure profitability and business growth across assigned locations.
- Market Expansion & Marketing Activities
- Execute marketing initiatives in SME clusters such as canopy activities, loan fairs, exhibitions, and micro-marketing campaigns.
- Develop deep understanding of local SME markets and customer profiles.
- Relationship & Portfolio Management
- Maintain and strengthen relationships with existing customers.
- Identify new business opportunities within the existing portfolio.
- Ensure high levels of customer satisfaction and retention.
- Process & Stakeholder Coordination
- Track files end-to-end from login to disbursement and ensure timely collection of PDDs.
- Liaison with internal teams including Credit, Operations, Collections, and Technical for case clearance and quick turnaround.
- Ensure adherence to policies, processes, and compliance requirements.
- P&L; Ownership: Overall ownership of branch/region P&L;, ensuring profitability through balanced growth, optimal yield, cost efficiency, and portfolio quality.




- People Management & Talent Stability: Ownership of hiring, team productivity, performance monitoring, and ensuring controlled attrition through engagement, development, and training.
- Customer Satisfaction & NPS: Ensure high levels of customer satisfaction through superior service quality and timely resolution of issues, with accountability for achieving targeted Net Promoter Score (NPS) for the branch/region.
- Portfolio Quality & Risk Management: End-to-end responsibility for portfolio health, including monitoring delinquencies, controlling NPAs, ensuring strong credit quality, and preventing fraud.
- Governance, Audit & Compliance: Ensure strict adherence to company policies and regulatory guidelines; own audit readiness and timely closure of internal/external audit observations.
- Market Growth & Business Sustainability: Drive sustainable business growth through market expansion, channel development, strengthening local ecosystem relationships, and improving market share.

Qualifications & Experience

- Graduate in any discipline; MBA preferred.
- 13+ years of experience in Banking, Financial Services, or Insurance with robust exposure to SME secured lending.
- Proven experience in handling regional sales teams and achieving business targets.

📌 Regional Sales Manager (Gujarat)
🏢 Seven N Half
📍 Gujarat