- Reconnect with inactive customers and generate repeat business opportunities.
- Develop and maintain solid relationships with existing and potential customers.
- Respond to customer inquiries, complaints, and service requests in a timely manner.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Coordinate with the Sales, Production, Logistics, and Accounts teams to ensure smooth order execution.
- Track customer feedback and recommend improvements to products and services.
- Prepare customer reports, MIS, and follow-up status reports.
- Resolve customer issues efficiently while maintaining a high level of professionalism.
- Assist in achieving customer retention and business growth targets.
Preferred candidate profile
- Exposure of customer retention and revival.
- Polymer Industry exposure.
📌 CRM (Delhi)
🏢 Vin Industries
📍 Delhi
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