- Oversee daily restaurant operations, ensuring smooth and effective service.
- Lead and supervise restaurant staff, including servers, kitchen staff, and support personnel.
- Handle customer inquiries, complaints, and feedback to ensure a positive dining experience.
- Manage inventory, including ordering and restocking supplies as needed.
- Ensure compliance with health, safety, and hygiene regulations in the restaurant.
- Train and onboard new staff members, providing ongoing support and feedback.
- Monitor and maintain high standards of service and presentation.
- Prepare and manage staff schedules to ensure adequate coverage during peak hours.
- Conduct regular staff meetings to discuss performance and address any issues.
- Assist in developing and implementing promotional strategies to boost sales.
Requirements:
- Minimum qualification of 10th Pass.
- 1 - 3 years of experience as a Restaurant Captain or in a similar supervisory role, ideally at Chaayos.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle customer complaints and resolve issues effectively.
- Good understanding of restaurant operations and safety standards.
- Proficiency in using restaurant management software and tools.
- Flexibility to work in shifts, including weekends and holidays.
Benefits:
- Competitive salary with performance-based incentives.
- Opportunities for career growth and advancement within Chaayos.
- Comprehensive training and support to help you succeed in your role.
- Employee discounts and other benefits at Chaayos.
📌 Restaurant Captain (Chennai)
🏢 Chaayos
📍 Chennai
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