- Respond to customer inquiries via phone, email, and other channels.
- Understand customer requirements and provide suitable product solutions.
- Prepare and send quotations.
- Follow up for order confirmation and payment status.
- Coordinate with production, stores, and dispatch teams.
- Maintain customer records and sales reports.
- Build and maintain strong customer relationships.
Preferred candidate profile
1. Good communication and negotiation skills.
2. Knowledge of MS Office and ERP systems.
3. Solid follow-up and coordination abilities.