Agency

1. Agency Recruitment & Activation

- Identify, recruit, and onboard insurance advisors/agents as per defined norms.
- Ensure timely licensing and activation of agents.
- Build a strong and sustainable agency network in the assigned geography.

2. Business Development & Sales

- Drive premium generation through the agency channel.
- Achieve monthly, quarterly, and annual sales targets (AOP aligned).
- Monitor agent productivity and ensure continuous business flow.

3. Agent Training & Development

- Conduct training sessions on products, sales techniques, and processes.
- Guide agents on customer acquisition and closure strategies.
- Ensure agents are updated on product changes and market offerings.

4. Relationship Management

- Build robust engagement with agents to drive retention and loyalty.
- Conduct regular meetings, field visits, and performance reviews with agents.
- Resolve agent queries and provide end-to-end sales support.

5. Operational & Process Excellence

- Ensure accurate and timely submission of proposals and documentation.
- Coordinate with underwriting, operations, and claims teams.
- Maintain hygiene on policy issuance and follow up on pending cases.

6. Governance & Compliance

- Ensure adherence to IRDAI guidelines and company policies.
- Maintain documentation and audit compliance for agent activities.
- Monitor mis-selling and take corrective actions where required.

BANCA

1. Business Development & Revenue Generation





- Drive insurance sales through assigned bank branches.
- Achieve monthly and annual premium targets aligned with AOP.
- Increase insurance penetration within the banks customer base.

2. Relationship Management (Bank Stakeholders)

- Build and maintain strong relationships with Branch Managers and key bank officials.
- Ensure alignment with bank teams for business priorities and campaigns.
- Act as a single point of contact between the insurer and bank branch.

3. Branch Activation & Engagement

- Activate mapped bank branches and drive consistent business.
- Conduct joint sales calls and customer meetings with bank staff.
- Drive contests and engagement activities to improve productivity.

4. Training & Capability Building

- Train bank staff (RM/CSO/Teller) on insurance products, processes, and pitches.
- Conduct regular refresher sessions to improve conversion ratios.
- Support bank teams in customer handling and closure.

5. Sales Support & Operations

- Ensure smooth policy issuance and documentation.
- Coordinate with underwriting, operations, and claims teams.
- Monitor TATs and ensure timely resolution of partner/customer queries.

6. Governance & Compliance

- Ensure adherence to IRDAI regulations and banca guidelines.
- Maintain audit readiness and documentation hygiene.
- Prevent mis-selling and ensure ethical sales practices.

📌 Relationship Manager (Uttarakhand)
🏢 Bajaj General Insurance
📍 Uttarakhand