Role Overview

We're looking for a skilled and energetic Barista to run our coffee counter and be the face of Snowy Owl at retail — someone who can craft quality coffee, serve gelato, and represent our brand with warmth and professionalism.

Key Responsibilities

- Prepare and serve espresso-based beverages (cappuccino, latte, americano, cold coffee, etc.) to consistent quality and presentation standards
- Operate and maintain the espresso machine, grinder, and other coffee equipment
- Understand coffee basics — extraction, milk texturing/latte art, dosing, and cleaning routines
- Prepare and serve gelato/sorbet scoops alongside coffee offerings
- Handle billing, POS operations, and cash/card transactions accurately
- Greet and serve customers with a friendly, welcoming attitude; upsell menu items and seasonal offers
- Maintain cleanliness and hygiene at the counter, coffee station, kitchen, and seating areas (housekeeping)




- Manage stock levels, storage, and freezer handling for ice cream/gelato products
- Support catering and event setups when required (on-site and off-site)
- Coordinate with team members and shift supervisor for smooth store operations

Desired Candidate Profile

- Prior experience as a barista or in a coffee shop/café strongly preferred — knowledge of espresso machines, coffee brewing methods, and milk texturing is a big plus
- Additional experience in an ice cream parlour, catering, store operations, or housekeeping is a plus
- Robust communication and customer handling skills
- Basic billing/POS knowledge (training provided)
- Well-groomed, punctual, and a team player
- Willingness to work in shifts, including weekends and holidays

📌 Barista (Dehradun)
🏢 Snowy Owl
📍 Dehradun