Job Title:

ECOM-KAM

Job Details:

Job Name: ECOM-KAM-Retail and Institutional

Business Unit (PA): Ecommerce Retail

Team: Sub team in Pan India

Reports to (job): Cluster Head

Location of role: Pan India

Job Function: Sales

Role Type: Individual Contributor

No of direct reportees: Nil

Travel Required: Extensive

Job Band Range: E1 - E3

JD Created/Updated date: 30-11-2023

Version No: 2.0

Job Purpose:

To achieve business numbers as defined by supervisor & adhere to directions in line with the bank's objectives.

Job Responsibilities:

New Relationship: Bring in NTB MEs & manage existing portfolio MEs to increase wallet share; achieve channel objectives (ARN, DBA, Integration, Activation, Volume, OBOS & Cross sell).

Portfolio and Relationship Management: Ensure maximum share of volumes for the bank, increase portfolio volume & float from Merchants, and retain merchants.

Business Compliance: Manage risk & compliance team, adhere to compliances for ME requirements, and train merchant staff on digital initiatives.

Channel Management: Manage & engage Branch banking channels, offer digital solutions to existing CA customers to drive CASA float & volumes, introduce products to branch staff, and manage customer escalations.

Educational Qualifications:





Graduation in Engineering or Computer Science.

Post-graduation in Marketing (MBA).

Qualifications in project management related assignments.

Key Skills:

High confidence level, ability to manage channel within the bank.

Excellent Oral & Written communication.

Willingness to do end-to-end sales.

Ability to make cold calls & engage in pre-fixed appointments.

Valuable planner & organized working method.

Flair to develop interpersonal skills.

Multi-tasking with clarity of prioritization.

Sound logical, reasoning & analytical abilities.

Ability to Travel to upcountry locations.

Working understanding of MS Office.

Experience Required:

Minimum 3 to 6 years of Sales - Direct and Portfolio management.

Exposure to direct selling, sales in corporates or concept selling.

Managing Relation across senior levels of the Organization.

Understanding of MS office and systems is a must.

Exposure in project / Category / product management.

Exposure to manage multiple teams across different functions.

Major Stakeholders:

Customers

Branch Banking Team

Operations

Risk Team

Product Team

Required Skills

Test

📌 ECOM-KAM-Retail and Institutional (West Bengal)
🏢 HDFC Bank
📍 West Bengal