Hiring GDS Executive - International Travel Customer Service Process

We are hiring for an International GDS Executive with a leading global online travel services platform that assists customers worldwide with flight bookings, itinerary changes, cancellations, refunds, and travel-related support.

Location
Atain
Ground Floor, InfoTech Centre
Milestone 14/2, Old DelhiGurugram Road
Dhundahera, Gurugram 122016
Nearest Metro: Sikanderpur / Guru Dronacharya

Job Details
Role: Customer Service Executive International Process (GDS Mandatory)
Domain: Travel & Customer Support
Industry: BPO / Travel Operations

Key Responsibilities
Handle customer queries related to flight bookings, modifications, cancellations, and refunds
Assist customers with travel-related requests via voice support
Manage reservations and ticketing activities efficiently
Deliver exceptional customer service and ensure a seamless customer experience
Eligibility Criteria
Minimum 6 months of experience in Customer Service / International Voice Process / Travel Support-GDS
Graduate or Undergraduate (any stream)
Experience with ticketing tools and reservation systems




Knowledge of GDS platforms (Amadeus, Sabre, Galileo, etc.) preferred
Excellent English communication skills
Comfortable working in 24x7 rotational shifts / Night shifts
Immediate joiners preferred

Salary & Benefits
Lucrative incentives & performance-based rewards
5 Days Working
2 Rotational Week Offs
Both-side cab facility
Career growth opportunities in the global travel industry
Supportive and professional work workplace
Exposure to international customers and travel operations

Walk-In Interview
Monday to Friday
9:30 AM 3:00 PM
Selection Process: One-Day Process (2 Rounds)

Documents Required
Updated Resume
How to Apply
Call/WhatsApp: HR Yashraj : (phone hidden)
Or walk in directly between 10:00 AM 3:00 PM

Kindly mention "Yashraj" on top of your CV

An excellent opportunity for candidates with customer service, travel support, ticketing, and GDS experience to build a rewarding career with a fast-growing international travel solutions company.

📌 GDS Executive | Travel Process (Delhi)
🏢 Atain
📍 Delhi