We're looking for an experienced Team Manager – B2B Credit & Collections to lead our Order-to-Cash (OTC) operations and manage a team of 80+ members .

Location: Chennai

Shift: US Shift

Experience: 12–20 Years

Key Responsibilities:

- Lead and manage a team of 80+ Collection and Credit professionals .
- Drive end-to-end Order-to-Cash (OTC), B2B Collections, Credit Control, and Accounts Receivable (AR) operations.
- Own team performance and ensure SLA/KPI targets are consistently achieved.
- Drive process improvements, operational excellence, and stakeholder management.

Required Skills:

✔ Order-to-Cash (OTC)

✔ B2B Collections & Credit Control

✔ Accounts Receivable (AR)

✔ Team Management (80+ team size)

✔ SAP (Invoicing, Contracts & Workflows)

✔ Stakeholder Management

✔ Process Improvement & SLA/KPI Management

Good to Have: Zendesk, Siebel CRM, and Visio.

Interested candidates can share their updated resume or tag someone who would be a excellent fit.

📌 Associate General Manager (Chennai)
🏢 HCLTech
📍 Chennai