03 Aug
|
Delphin Energy Private
|
Ahmedabad
03 Aug
Delphin Energy Private
Ahmedabad
Delphin Energy Pvt. Ltd., a leading provider of solar water pumps and solar street lighting solutions, is hiring an Online Service Engineer to provide remote/VC-based technical support. The role focuses on guiding customers online for installation, troubleshooting, and technical issues, while ensuring smooth operations of our solar systems.
Key Responsibilities:
• Provide remote technical support via video calls, phone, and online platforms.
• Guide customers in installation, configuration, and troubleshooting of solar pumps and street lights.
• Diagnose issues related to PCB, VFD (Variable Frequency Drive), and Pump systems.
• Maintain service records and create technical reports.
• Coordinate with the on-field team when required.
• Provide online training and product demonstrations to customers.
Ensure high customer satisfaction with quick resolution.
Requirements:
• Diploma / BE / B.Tech in Electrical, Electronics, Mechanical, or related field.
• Hands-on knowledge of PCB, VFD, and Pump systems.
• Good understanding of solar systems and electrical circuits.
• Solid communication skills (English, Hindi; regional language is a plus).
• Familiar with video conferencing tools (video call).
• Freshers with strong technical skills are also encouraged to apply.
📌 Electronic Service Engineer (Ahmedabad)
🏢 Delphin Energy Private
📍 Ahmedabad