We are seeking a compassionate, patient-focused, and well-spoken Telecaller to join our dental clinic. The ideal candidate will be responsible for handling patient calls, scheduling appointments, following up with patients, and ensuring a positive patient experience through excellent communication and coordination.
Key Responsibilities
- Handle inbound and outbound calls professionally for many clinical calling purposes.
- Schedule, confirm, reschedule, and remind patients about appointments.
- Respond to patient queries politely and efficiently.
- Maintain accurate patient records and update appointment schedules.
Eligibility Criteria
- Gender: Female
- Age: 28 years and above (Preferred)
- Valuable communication skills in Hindi and English (Mandatory).
- Gujarati or Marathi language proficiency will be an added advantage (Optional).
- Minimum qualification: 12th Pass or Graduate.
- Experience in telecalling, customer service is preferred.
- Freshers with excellent communication skills may also apply.
Required Skills
- Excellent verbal communication skills.
- Pleasant telephone etiquette and a patient-centric approach.
- Basic computer knowledge.
Salary
Minimum 15 k negotiable. Plus performance-based incentives.