Inbound Customer Care Executive (Maharashtra)

Inbound Customer Care Executive (Maharashtra)

03 Aug
|
Firstmeridian Global Services
|
Maharashtra

03 Aug

Firstmeridian Global Services

Maharashtra

Roles and Responsibilities

- Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and professional manner.

- Provide accurate information on products/services to customers through effective communication.

- Meet performance targets set by the company for quality, productivity, and sales metrics.

Desired Candidate Profile

- Solid knowledge of Domestic Processes (Inbound Voice Process) including handling international calls.

- Excellent communication skills in English language; ability to work effectively in a fast-paced environment.

- 0-4 years of experience in Inbound Customer Care or related field (BPO industry).

📌 Inbound Customer Care Executive (Maharashtra)
🏢 Firstmeridian Global Services
📍 Maharashtra

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