03 Aug
|
RYKA WORLD
|
Pimpri-Chinchwad
03 Aug
RYKA WORLD
Pimpri-Chinchwad
Job Description: Tele Sales Executive (B2C)Company: Ryka World
Industry: Travel & Tourism
Position: Tele Sales Executive (B2C)
Employment Type: Full-Time
Location: [Location]
About Ryka WorldRyka World is a fast-growing travel and tourism company dedicated to creating unforgettable travel experiences. We specialize in domestic and international holiday packages, customized tours, group travel, honeymoon packages, family vacations, and travel-related services. We are looking for energetic and customer-focused Tele Sales Executives to connect with prospective travelers and help them plan their dream vacations.
- Key ResponsibilitiesMake outbound calls to potential customers from company-generated leads.
- Promote Ryka World's domestic and international holiday packages, tour packages, and travel services.
- Understand customers' travel preferences, budget, and requirements to recommend suitable travel packages.
- Convert inquiries into confirmed bookings by effectively presenting package benefits and addressing customer concerns.
- Follow up with interested customers through calls, WhatsApp, email, and SMS to maximize conversions.
- Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Maintain accurate customer records and sales updates in the CRM system.
- Achieve daily, weekly, and monthly sales targets.
- Stay updated on travel destinations, visa requirements, seasonal offers, and company promotions.
- Coordinate with the operations and reservations team to ensure a smooth booking experience.
- RequirementsBachelor's degree in any discipline (preferred).
- 1–3 years of experience in B2C telesales, travel sales, or customer sales. Freshers with excellent communication and sales skills may also apply.
- Excellent communication skills in English and Hindi. Additional regional languages are an advantage.
- Strong persuasion, negotiation, and objection-handling skills.
- Ability to work in a target-driven environment.
- Basic computer knowledge and familiarity with CRM systems and MS Office.
- Passion for travel and delivering exceptional customer experiences.
- Preferred SkillsExperience in selling travel or holiday packages.
- Strong sales closing and relationship-building abilities.
- Customer-centric approach with excellent follow-up skills.
- Positive organizational and time management skills.
- Ability to work independently and collaboratively within a team.
- Key Performance Indicators (KPIs)Number of outbound calls made per day.
- Lead-to-booking conversion rate.
- Monthly sales and revenue targets achieved.
- Customer follow-up and retention rate.
- Customer satisfaction and service quality.
- What We OfferCompetitive fixed salary with attractive incentives and performance bonuses.
- Career growth opportunities in the travel and tourism industry.
- Product and destination training.
- Supportive and dynamic work environment.
- Employee recognition and reward programs.
Why Join Ryka World?At Ryka World, you'll have the opportunity to turn customers' travel dreams into reality while building a rewarding career in one of the world's most exciting industries. If you are passionate about sales, customer service, and travel, we'd love to have you on our team.
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