Role Overview:

We are looking for a proactive and organized Admin & Business Development Executive to manage customer interactions, service coordination, sales support, and internal operations. The ideal candidate will act as a key link between customers, service teams, and management while ensuring smooth day-to-day business functioning.

Key ResponsibilitiesCustomer Management

- Handle incoming customer calls, inquiries, and complaints professionally.
- Analyze customer requests and provide appropriate solutions.
- Maintain strong customer relationships and ensure high satisfaction levels.

Sales & Quotation Support

- Prepare cost estimates, quotations, and service proposals.
- Support sales activities by coordinating with customers and internal teams.

Service Coordination

- Assign and supervise service technicians and vendors.
- Plan and allocate work efficiently based on priority and availability.
- Monitor service delivery and ensure timely completion.

CRM & Documentation

- Maintain and update CRM systems with customer data, service records, and follow-ups.
- Track customer interactions, service history, and pending tasks.





Inventory & Stock Management

- Maintain stock records for spare parts and service materials.
- Prepare and manage stock requirement lists.
- Coordinate with procurement or vendors for stock availability.

Internal Coordination

- Communicate effectively with management regarding operations and updates.
- Coordinate between branches (Bengaluru, Hyderabad, etc.) for smooth workflow.
- Ensure alignment between sales, service, and operations teams.
- Required Skills & QualificationsStrong communication and customer handling skills.
- Experience in CRM tools and basic inventory management.
- Ability to multitask and manage multiple responsibilities efficiently.
- Valuable organizational and problem-solving skills.
- Basic knowledge of sales processes and service operations.
- Proficiency in MS Excel/Google Sheets for tracking and reporting.
- Preferred QualificationsPrior experience in admin, operations, or business development roles.
- Experience in service-based or technical support environments.

📌 Business Development Executive (BDE) (Bengaluru)
🏢 Hablen Industrial Services Private
📍 Bengaluru