ITI ENGINEER

We are looking for a skilled and dedicated Service Engineer to install, repair, maintain, and troubleshoot note counting and currency sorting machines. The candidate should be able to provide prompt on-site and remote technical support while ensuring high customer satisfaction.

Key Responsibilities:

- Install and commission note counting and currency sorting machines.
- Diagnose and repair hardware and software faults.
- Perform preventive maintenance and AMC (Annual Maintenance Contract) visits.
- Replace defective spare parts and calibrate machines.
- Attend customer service calls within the assigned region.
- Provide on-site and remote technical support.
- Prepare service reports after every visit.
- Maintain service records and update job status.
- Train customers on the proper operation and basic maintenance of machines.
- Coordinate with the service team for spare parts and technical support.
- Ensure timely resolution of customer complaints.

Required Skills:

- Knowledge of electronics, electrical systems, and mechanical components.




- Ability to troubleshoot currency counting and sorting machines.
- Basic knowledge of computer software and networking.
- Good communication and customer-handling skills.
- Ability to work independently and travel extensively.

Qualifications:

- Diploma/ITI/B.E. in Electronics, Electrical, Instrumentation, or a related field.
- 0–3 years of experience in servicing note counting machines, currency sorting machines, or similar office automation equipment.
- Freshers with robust technical knowledge may also apply.

Preferred Experience:

- Experience with brands such as CPS, Kisan, Godrej, Laurel, Glory, Hitachi, or other currency handling equipment.
- Knowledge of AMC services and preventive maintenance.

Job Requirements:

- Valid two-wheeler driving licence.
- Willingness to travel within the assigned territory.
- Ability to work under pressure and meet service response timelines.

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