The Senior Academic Counsellor is responsible for guiding prospective students through the course selection and admission process, ensuring high conversion rates while maintaining strong ethical counselling standards. This role also involves mentoring junior counsellors and driving team performance.
Key Responsibilities
Student Counselling & Conversion Counsel students and parents on courses such as:
- Guide and support junior counsellors
- Monitor team performance and provide feedback
- Assist in training recent team members
Admission Process Handling
- Assist students with:
- Application process
- Documentation
- Course selection
- Fee structure explanation
- Coordinate with colleges/universities for seat availability
Communication & Relationship Management
- Build trust with students and parents
- Maintain long-term relationships for referrals
- Ensure professional follow-ups and communication
Required Skills
- Strong communication & convincing skills
- Sales-oriented mindset with an ethical approach
- Deep knowledge of higher education courses
- CRM handling
- Team handling experience
- Ability to handle pressure & targets