Job Description – Manager, Inside Sales

Position: Manager – Inside Sales

Company: Edurange Global Careers OPC Pvt. Ltd.

Location: Ahmedabad, Gujarat

Department: Sales & Admissions

Employment Type: Full-Time

About Edurange Global Careers

Edurange Global Careers OPC Pvt. Ltd. is a leading overseas education and immigration consultancy specializing in Study Visas, Work Visas, Visitor Visas, PR, and Career Counseling. We are looking for an experienced and result-oriented Inside Sales Manager who can lead our sales team, drive revenue growth, and ensure operational excellence.

Educational Qualification

- Bachelor's Degree (Minimum Required)
- MBA in Marketing, Sales, or Business Administration will be an added advantage.

Experience

- Minimum 5 years of experience in Inside Sales, Education Consultancy, Immigration, or a similar service industry.
- Minimum 2 years of experience managing a sales team.

Key Responsibilities

1. Sales & Lead Management

- Manage inbound and outbound sales activities.
- Generate leads through calling, follow-ups, referrals, and digital inquiries.
- Convert inquiries into admissions and visa applications.
- Maintain a healthy sales pipeline and achieve monthly revenue targets.
- Ensure timely follow-up of every lead through the CRM.

2. Student & Client Counselling

- Counsel clients for various visa products including:
- Study Visa
- Work Visa
- Visitor Visa
- Permanent Residency (PR)
- Understand customer requirements and recommend suitable solutions.
- Build long-term relationships with prospective clients.

3. Objection Handling

- Effectively handle customer objections and negotiations.
- Guide and train team members on objection handling techniques.
- Support the sales team in closing difficult cases.

4. Team Leadership & Development

- Lead, motivate, and mentor the Inside Sales Team.




- Conduct daily sales meetings and performance reviews.
- Build a high-performing sales culture.
- Coach team members to improve communication, counseling, and conversion skills.
- Participate in recruitment, on boarding, and training of recent team members.

5. Target & Performance Management

- Set monthly, weekly, and daily sales targets.
- Monitor individual and team performance.
- Review sales achievements against KPIs.
- Develop improvement plans for underperforming team members.
- Ensure consistent achievement of organizational sales goals.

6. CRM & IT System Management

- Manage CRM activities and maintain accurate customer records.
- Ensure timely updating of leads, follow-ups, and sales status.
- Utilize CRM reports for business decisions.
- Handle email communication professionally.
- Work efficiently with Microsoft Office, Google Workspace, CRM software, and other business applications.

7. Reporting & Analysis

- Prepare daily, weekly, and monthly sales reports.
- Analyze team productivity and conversion ratios.
- Present MIS reports to management.
- Track key performance indicators (KPIs) and recommend corrective actions.

8. Profit & Loss (P&L;) Management

- Monitor sales revenue and departmental profitability.
- Analyze operational costs and improve efficiency.
- Support management in budgeting and business planning.
- Ensure sales growth aligns with company profitability objectives.

9. Quality & Process Management

- Ensure compliance with company SOPs.




- Maintain high standards of customer service.
- Resolve escalations professionally and promptly.
- Improve sales processes to increase efficiency and customer satisfaction.

Required Skills

- Excellent communication skills in English, Hindi, and Gujarati.
- Strong leadership and team management abilities.
- Excellent counseling and negotiation skills.
- Exceptional objection handling capability.
- Strong analytical and reporting skills.
- CRM management expertise.
- Microsoft Excel, Word, PowerPoint, Outlook, and Google Workspace proficiency.
- Time management and organizational skills.
- Problem-solving and decision-making ability.
- Ability to work under pressure and achieve targets.

Key Performance Indicators (KPIs)

- Monthly Sales Target Achievement
- Weekly Sales Performance
- Individual & Team Conversion Ratio
- Lead Response Time
- Follow-up Effectiveness
- Team Productivity
- CRM Data Accuracy
- Customer Satisfaction
- Revenue Growth
- Departmental Profitability
- Team Attendance & Discipline
- Daily, Weekly & Monthly Reporting Compliance

Preferred Candidate Profile

- Bachelor's Degree (Mandatory)
- Minimum 5 years of relevant experience.
- Proven experience in leading high-performing sales teams.
- Strong knowledge of overseas education, immigration, or visa consultancy.
- Result-oriented with excellent leadership skills.
- Positive attitude with the ability to inspire and motivate teams.

What We Offer

- Attractive Salary + Performance Incentives
- Leadership Growth Opportunities
- Professional Training & Development
- Dynamic and Supportive Work Environment
- Career Advancement in the Overseas Education & Immigration Industry

Join Edurange Global Careers and lead a winning Inside Sales team while helping students and professionals achieve their international career dreams.

📌 Inside Sales Manager (Ahmedabad)
🏢 Edurange Global Careers (OPC) Private
📍 Ahmedabad