Hiring: Customer Care Executive (E-Commerce Support)

Company: Nevixa Enterprises

Position: Customer Care Executive

Work Mode: Work From Home

Employment Type: Full-Time

About the Role

Nevixa Enterprises is looking for dedicated and customer-focused Customer Care Executives to assist customers with their online shopping experience. The role involves handling customer queries, resolving order-related issues, and ensuring a smooth support experience.

Key Responsibilities

- Respond to customer queries via phone, chat, and email.
- Assist customers with online orders, order tracking, cancellations, returns, and refunds.
- Resolve customer concerns professionally and within timelines.
- Maintain accurate customer records and update support tickets.
- Coordinate with internal teams to ensure timely issue resolution.




- Deliver a positive customer experience on every interaction.

Eligibility

- Minimum 12th Pass / Graduate.
- Good communication skills in Hindi (basic English preferred).
- Basic computer knowledge and typing skills.
- Customer service experience is an advantage, but freshers can also apply.

Benefits

- Work From Home
- Fixed Salary + Performance Incentives
- Paid Training
- Career Growth Opportunities
- Supportive Work Workplace

Skills Required

- Excellent communication and listening skills.
- Problem-solving ability.
- Customer-first attitude.
- Ability to work in a team.

Join Nevixa Enterprises and build your career in Customer Support while working from home. Apply now!

📌 Customer Care Executive (India)
🏢 Talentora
📍 India