A Store Supervisor is responsible for overseeing daily store operations, ensuring smooth workflow, maintaining inventory accuracy, and delivering excellent customer service. They act as a bridge between management and store staff.
Key Responsibilities:
- Supervise day-to-day store activities and ensure effective operations
- Manage and guide store staff, including scheduling and task assignments
- Maintain proper stock levels and monitor inventory regularly
- Coordinate with suppliers and handle goods receiving and storage
- Ensure cleanliness, organization, and safety standards in the store
- Handle customer queries, complaints, and provide quick resolutions
- Monitor sales performance and support in achieving targets
- Maintain billing accuracy and oversee cash handling procedures
- Prepare daily/weekly reports on sales, stock, and store performance
- Ensure proper display and arrangement of products
Skills & Requirements:
- Basic knowledge of inventory management and billing systems (Tally/ERP preferred)