Key Responsibilities

- Make outbound calls to prospective customers and businesses.
- Explain ISP services such as Broadband, Internet Leased Line (ILL), P2P Connectivity, and FTTH.
- Generate qualified leads and schedule meetings for the sales team.
- Handle inbound customer inquiries professionally.
- Follow up with existing and potential customers regarding quotations and service activation.
- Maintain accurate customer records in CRM or Excel.
- Coordinate with Sales, NOC, and Customer Support teams for smooth service delivery.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Build and maintain strong customer relationships.

Required Skills

- Excellent communication skills in Hindi and English.
- Basic knowledge of broadband, internet, and telecom services is preferred.
- Solid convincing and negotiation skills.
- Good computer knowledge (MS Excel, Email, CRM).
- Ability to work under targets and deadlines.
- Positive attitude and customer-oriented approach.

Eligibility

- Graduate or 12th Pass (Graduation preferred).
- 0–3 years of experience in Telecalling, Telesales, or Customer Support.
- Experience in Telecom, ISP, Broadband, or FTTH Sales will be an added advantage.

📌 Telecaller (New Delhi)
🏢 UE Developer
📍 New Delhi