Role OverviewThis role serves as the primary point of contact between senior management and the rest of the organization — resolving escalations, keeping branch offices running smoothly, managing key vendor relationships, and supporting leadership on cross-functional projects.

Key ResponsibilitiesManagement Liaison & Escalations

- Serve as the point of contact between senior management and the rest of the company
- Address escalated customer issues, vendor issues, and issues raised by branch offices
- Support management with ongoing projects as needed

Branch Operations

- Ensure all branch offices are equipped with everything required to function properly
- Manage staff attendance across the organization

Vendor Management

- Manage vendor relationships for vehicles (fleet/transport partners)




- Manage vendor relationships for labour (loading, handling, and related contractors)

Customer Relationships

- Communicate directly with critical customers and maintain those relationships
- RequirementsExcellent written and oral communication skills, with the ability to represent and communicate on behalf of senior executives
- Fluency in English, Hindi, and Marathi
- Robust organizational skills, with the ability to handle multiple branches, vendors, and escalations at once
- Discretion and sound judgment, given close proximity to senior management and sensitive issues

📌 Senior Administrator (Pune)
🏢 Kalayatan Logistics Private
📍 Pune