- Manage end-to-end customer coordination, including enquiries, requirement understanding, quotation coordination, follow-ups, feedback collection, service/installation scheduling, after-sales support and customer escalations.
- Coordinate with Sales, Service, Installation, Project and Accounts teams to ensure smooth execution of customer orders.
- Prepare quotations, Purchase Orders (PO), invoices and maintain project documentation.
- Maintain and update CRM, ERP, MIS and daily business reports.
- Track Sales Target vs Actual and prepare daily, weekly and monthly reports.
- Verify bills, check GST details and coordinate with the Accounts team for payment processing.
- Follow up with customers for outstanding payments and maintain payment records.
- Promote Annual Maintenance Contracts (AMC),



paid services and customer retention activities.
- Search, prepare, submit and follow up on GeM/Government tenders.
- Maintain inventory records, project files and business documentation.
- Prepare Excel reports, PowerPoint presentations and make basic AutoCAD modifications.
- Coordinate with OEMs, vendors, consultants and channel partners whenever required.

Who Should Apply?

- Candidates who enjoy customer interaction and coordination.
- Candidates who can manage multiple tasks with accuracy.
- Candidates who take ownership and complete work proactively instead of waiting for instructions.

📌 Operation Executive (Faridabad)
🏢 Mectric Industrial Solutions Private
📍 Faridabad