AHIS Aesthetics is a leading hair transplant and hair restoration clinic with over 8 years of excellence and 10,000+ satisfied patients. Known for advanced treatments like DHI, QR 678 Neo, GFC, and PRP, we are expanding our services in Bangalore and looking for a friendly, organized, and efficient Receptionist to be the face of our clinic.
Key Responsibilities:
- Front Desk Management:
- Greet and welcome patients and visitors with warmth and professionalism.
- Handle patient check-ins and check-outs smoothly.
- Maintain cleanliness and organization at the front desk and waiting area.
- Appointment Coordination:
- Schedule and confirm consultations and follow-up appointments.
- Manage appointment calendar and ensure timely service flow.
- Send reminders via call or WhatsApp for upcoming appointments.
- Patient Interaction & Communication:
- Provide information about our treatments and services to walk-in patients.
- Answer and direct phone calls professionally and promptly.
- Address basic queries from patients or escalate to consultants/sales team.
- Administrative Support:
- Maintain patient records accurately.
- Collect consultation forms and ensure proper documentation.
- Coordinate with doctors, consultants, and support staff for seamless operations.
- Lead Management Support:
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- Assist in updating and tracking leads from online and offline channels.
- Coordinate with the marketing and sales team for daily updates.
- Cash Handling & Billing :
- Assist with payment collection and issue receipts.
- Maintain daily cash summary and handover reports.
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- Key Skills & Qualities:
- Excellent communication skills in English and Kannada (Hindi is a plus)
- Pleasant personality with a customer-first attitude
- Basic computer knowledge (MS Office, WhatsApp Web, Google Sheets)
- Ability to multitask and stay calm under pressure
- Prior experience in clinic/hospital or service industry preferred
Working Hours:6 Days a Week | 9:30 AM – 5:30 PM (1 Weekly Off)
- Why Join AHIS Aesthetics?
- Be part of a trusted brand in the aesthetics and hair care industry
- Friendly and supportive team workplace
- Opportunities to grow within the organization
- Attractive incentives based on performance