Customer Support Executive (India)

Customer Support Executive (India)

03 Aug
|
Hypermiles Business Solutions (OPC) Private
|
India

03 Aug

Hypermiles Business Solutions (OPC) Private

India

We are seeking a results-driven Energy Consultant for our agile Australian Gas & Electricity Campaign. In this role, you will engage with residential customers in Australia to analyze their energy bills, present cost-effective utility plans, and switch them to better rates.

Key Responsibilities

- Outbound Calling: Engage with customers via cold leads to pitch electricity and gas savings.
- Bill Analysis: Review customer utility bills to identify current tariffs, supply charges, and usage rates.
- Plan Presentation: Present complex energy structures clearly, explaining discounts, feed-in tariffs, and contract terms.
- Objection Handling: Overcome customer hesitation regarding price, contract lock-ins, or switching suppliers.

Required Qualifications & Skills

- Experience: Minimum 6 to 12 months in an international voice process (prior Australian energy campaign experience highly preferred).
- Communication: Excellent verbal English with a neutral accent and high active listening skills.
- Shift Flexibility: Ability to work early morning shifts to align with Australian Eastern Standard Time (AEST).

📌 Customer Support Executive (India)
🏢 Hypermiles Business Solutions (OPC) Private
📍 India

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