Designation Service Head Location Maharashtra Mumbai Pune Qualification Bachelor s degree in Engineering or a related technical field MBA Master s degree preferred Experience 5-10 years Salary As Per Industry Standards Sparkride Mobility Ltd is seeking a Service Head to manage and strengthen its service and after-sales operations across all deployed locations The role is focused on ensuring smooth service delivery timely resolution of service issues and maintaining high vehicle uptime The Service Head will be responsible for bringing discipline and structure to service operations maintaining accurate service records and preparing regular MIS reports The role involves close coordination with field teams service partners and internal stakeholders with a strong emphasis on execution and follow-through The position also requires systematic tracking of vehicles breakdowns and service closures using deployment and fleet management systems such as ECC fleet ensuring data accuracy and regular review This role is best suited for a practical field-oriented service skilled who understands on-ground operations and can support the organization as it scales its deployments Role Accountability The Service Head will be accountable for service uptime turnaround time and quality of after-sales support across all fleets This includes ensuring that service MIS records and reports are accurate timely and consistently maintained and that all deployed vehicles are properly tracked from a service and maintenance perspective Work Style This is a field-oriented role requiring regular interaction with service teams vendors and deployed locations The role demands hands-on involvement and close follow-up rather than desk-based supervision Initial Focus First 6 Months In the first six months the Service Head is expected to stabilize service operations bring discipline in service reporting and MIS ensure accurate tracking of vehicles on ECC fleet and improve turnaround time and service reliability across all operating locations Required Knowledge Skills and Abilities Experience in service or after-sales operations in automotive electric vehicles mobility or related industries Ability to manage field service teams service centers and external service partners Practical understanding of vehicle servicing spare parts planning and warranty handling Experience in preparing MIS reports and maintaining systematic service records Ability to track vehicle status breakdowns and service closures using digital systems Strong follow-up coordination and issue-resolution skills Willingness to travel and work closely with regional teams About Us Sparkride Mobility Ltd is focused on building reliable and efficient electric mobility solutions As we expand our operations across multiple locations we are committed to strengthening our service function to ensure consistent customer experience and operational reliability If you are a hands-on service professional looking to take ownership of service operations in a growing electric mobility organization we invite you to apply Interested candidates may send their resume to hrd nexzu co uk Job Types Full-time Permanent Pay From 500 000 00 per year Work Location In person

📌 Service Head (Maharashtra)
🏢 Avan Motors
📍 Maharashtra