Overview Surface Post Launch Engineering PLE is responsible for ensuring highquality customer experience for Surface devices after launch The team focuses on device health reliability performance and quality by using inmarket telemetry customer signals and system health data We are seeking a Product Manager II who will own problem discovery and prioritization for inmarket Surface experiences This role is responsible for defining what problems to solve and why using data and customer impact as primary inputs and driving crossfunctional alignment to improve outcomes This role focused on problem ownership and decisionmaking Microsoft s mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities Own problem discovery and prioritization for Surface postlaunch experiences using telemetry IMR PSAT metrics and customer feedback Define clear problem statements hypotheses and success criteria grounded in customer and device health impact Make datainformed trade-off decisions balancing customer experience security quality and servicing constraints Drive alignment across crossfunctional teams OS firmware drivers hardware servicing to resolve highimpact issues Communicate insights priorities and impact to stakeholders and senior leadership through clear databacked narratives Translate inmarket learnings into early signals that inform future product decisions and improve Day0 quality Proactively explore and apply AIassisted tools to improve productivity in analysis synthesis documentation and product workflows Qualifications Required Qualifications Bachelor s Degree AND 2 years experience in product service program management or software development OR equivalent experience 2 years of experience owning product problem definition prioritization and outcomes with engineering teams Strong analytical skills with the ability to reason from data to customer and product decisions Ability to influence without direct authority in complex ambiguous environments Demonstrated experience owning product decisions driven by telemetry customer signals or system health metrics Experience defining and prioritizing problems in live site or postlaunch product environments Clear written and verbal communication skills including the ability to present data backed insights to senior stakeholders Growth mindset curiosity learning agility and continuous improvement in product judgment and decision making Other Requirements Ability to meet Microsoft customer and or government security screening requirements are required for this role These requirements include but are not limited to the following specialized security screenings Microsoft Cloud Background Check This position will be required to pass the Microsoft Cloud background check upon hire transfer and every two years thereafter Preferred Qualifications Bachelor s degree AND 5-7 years of skilled experience in product management engineering or data driven product roles OR equivalent practical experience Experience with telemetry and data analysis tools for example Kusto Power BI or equivalent Exposure to system level products including OS drivers firmware and hardware interactions Experience operating in environments with security quality and servicing constraints Interest in leveraging AI assisted tools to improve personal and team productivity in product management workflows W DJOBS WDJOBS This position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex including pregnancy sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances If you need assistance with religious accommodations and or a reasonable accommodation due to a disability during the application process

📌 Product Manager Ii (Telangana)
🏢 Microsoft
📍 Telangana