About Plum Plum is an employee insurance and health perks platform focused on making health insurance simple accessible and inclusive for modern organisations Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation A majority of Indians are unable to afford health insurance on their own and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030 through companies that care Plum is backed by Tiger Global and Peak XV Partners About the Role We re looking for a Salesforce Intern to support our team in managing and improving our CRM workflows This role is ideal for someone who has hands-on exposure to Salesforce and is keen to learn how CRM systems power real business use cases You ll work closely with the internal team to assist with configuration automation and day-to-day Salesforce operations Key Responsibilities Support the team in maintaining and updating Salesforce CRM Assist in designing and improving workflows automations and reports Help with data management data cleanup validation basic imports exports Troubleshoot basic Salesforce issues and support users as needed Document workflows and changes for internal reference Critical Skills Requirements Basic hands-on experience with Salesforce academic projects internships certifications or personal projects Understanding of CRM concepts and sales service workflows Familiarity with Salesforce workflows process builder or flow basic level Comfortable working with data Excel Google Sheets CRM data Strong attention to detail and willingness to learn Good to Have Salesforce Admin certification or in progress Exposure to other CRM tools Basic understanding of automation or business processes Prior internship or project experience in CRM systems What You ll Gain Real-world experience working on live Salesforce environments Exposure to CRM best practices and business workflows Mentorship from experienced team members Opportunity to convert to a full-time role if applicable