Pay From 20 000 00 per month Company SGK Business Support Services SGK Business Support Services is seeking a dedicated and customer-focused Customer Support Executive to handle client inquiries provide timely support and ensure high levels of customer satisfaction The ideal candidate will have robust communication skills problem-solving abilities and a service-oriented mindset Key Responsibilities Handle customer inquiries via phone email chat or support systems Provide accurate information about services processes and timelines Resolve customer issues efficiently and professionally Escalate complex issues to the relevant internal teams when required Maintain detailed records of customer interactions and resolutions Follow up with customers to ensure issues are fully resolved Meet service level agreements SLAs and performance targets Maintain a high level of professionalism and customer satisfaction Coordinate with internal departments to ensure smooth service delivery Adhere to company policies procedures and quality standards Employment Terms Benefits Working Schedule 5 5 days per week Probation Period 3 months Holidays UK Bank Holidays only Salary Increment Yearly performance-based increment Performance Review Annual appraisal based on KPIs and service quality Job Type Full-time Work Location In person Job Type Full-time Pay From 20 000 00 per month Work Location In person

📌 Customer Support Executive (cse) (Chandigarh)
🏢 SGK Business Support Services
📍 Chandigarh