The Tele Counsellor will be responsible for handling inbound and outbound calls to guide parents and students about our tuition programs courses schedules and enrollment process The role involves converting inquiries into admissions through clear communication and relationship-building Key Responsibilities Make outbound calls to leads generated through enquiries campaigns and referrals Handle inbound calls and provide detailed information about courses batches fees and faculty Understand student parent requirements and recommend suitable courses Maintain follow-up calls to convert leads into admissions Explain academic support provided by the tuition centre study materials tests faculty expertise etc Maintain records of calls follow-ups and conversions in the CRM or Excel sheets Coordinate with the academic counsellor or centre head for admissions and scheduling Achieve weekly and monthly admission targets Provide excellent customer service and address queries politely and professionally Update parents about upcoming batches demo classes and special sessions Required Skills Qualifications Minimum 1-2 years of experience in counselling tele-sales or customer support education sector preferred Valuable communication skills in English and regional languages Strong convincing and presentation abilities Basic computer skills MS Office CRM tools Ability to handle pressure and meet targets Pleasant personality and positive attitude Preferred Attributes Prior experience in tuition centres coaching institutes Ability to understand academic needs of students Energetic and student-friendly communication style Note It is completely work from office Location is at Lanco hills - Manilonda Timings 12 00pm-9 00pm Only Female candidates are preffered If you are fine with the location and Timimgs then only apply Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Work Location In person