About TMUS Global Solutions T-Mobile is America s supercharged Un-carrier challenging conventions and setting new standards in wireless With the nation s largest and fastest 5G network T-Mobile delivers advanced connectivity and unmatched value to millions across the U S We re unwaveringly obsessed with providing the best possible service experience driven by a spirit of disruption that fuels competition and innovation in wireless and beyond Responsibilities Lead resolution of high-severity complex incidents across hybrid infrastructure Architect and implement automation frameworks self-healing workflows and AI-driven ops Define SRE best practices reliability SLIs SLOs SLAs and operational standards Partner with application and platform engineering teams to improve resilience Drive observability maturity predictive monitoring anomaly detection automated RCA Own continuous improvement of Engineer s Sr Engineer s runbooks and automation pipelines Provide technical leadership mentor junior SREs and conduct training Identify recent technologies tools and processes that elevate operational excellence Skills Mandatory Skills Must-Have Incident Command Complex Troubleshooting Expectation Take leadership during high-severity outages orchestrating technical response across teams Example Lead a Sev-1 bridge call where multiple microservices are failing due to cascading Kubernetes issues coordinate DB infra network security and app teams to isolate the problem Deep Kubernetes Distributed Systems Expertise Expectation Design troubleshoot and optimize complex Kubernetes clusters and multi-region deployments Example Diagnose why inter-cluster communication in a service mesh is causing intermittent API failures and propose architectural fixes Automation Framework Design Infra Ops Expectation Architect automation platforms to reduce manual toil enable self-service and support auto-remediation Example Build an Ansible Terraform-based automation pipeline that provisions configures and tests new app environments with zero manual steps Observability Strategy Advanced Monitoring Expectation Define enterprise-wide observability standards SLIs SLOs SLAs implement anomaly detection and predictive monitoring Example Roll out a metrics-based SLO framework for all API services with automated burn-rate alerts in Prometheus Database Application Performance Engineering Expectation Tune databases caching layers and app performance to handle scale Example Identify DB query patterns that degrade API performance and recommend schema index optimizations Cross-Domain SME Knowledge Networking Storage APIs Expectation Act as a go-to expert across infrastructure layers Example Troubleshoot why API gateway latency spikes correlate with storage backend bottlenecks AI ML in Operations AIOps Expectation Integrate AI-driven platforms for anomaly detection auto-remediation and incident prediction Example Deploy an ML model that predicts storage saturation 24 hours before impact triggering automated cleanup Mentorship Technical Leadership Expectation Act as SME guiding Engineer s Sr Engineer s creating playbooks and driving operational excellence Example Conduct deep-dive training sessions on advanced Kubernetes troubleshooting for Sr Engineer s TMUS India Private Limited operating as TMUS Global Solutions has engaged ANSR Inc ANSR as its exclusive recruiting partner That meansthat any communications regarding TMUS Global Solutions opportunities or employment offers will be issued only through ANSR and the 1Recruit platform If you receive a communication or offer from another individual or entity please notify TMUS Global Solutions immediately TMUS Global Solutions willnever seek any payment or other compensation during the hiring process or request sensitive personal data such as bank details or government-issued identification numbers prior to a candidates acceptance of a formal offer