Housekeeping Supervisor - Centro Hotels Location Pune IndiaReports to Housekeeping Manager About Us Centro Hotels the flagship brand of SARC Hospitality is known for delivering exceptional guest experiences through thoughtful design sustainability and innovation Located in the heart of Pune Centro Hotels offers a modern hospitality experience with offerings such as Chirp Cafe and Bloom Event Space We are seeking a detail-oriented Housekeeping Supervisor to ensure the cleanliness maintenance and comfort of guest rooms and public areas working under the guidance of the Housekeeping Manager Job Overview The Housekeeping Supervisor will be responsible for overseeing the daily operations of the housekeeping team ensuring that guest rooms public spaces and back-of-house areas are clean well-maintained and meet hotel standards The role requires a strong eye for detail excellent leadership skills and the ability to motivate the housekeeping team to deliver exceptional service The Housekeeping Supervisor will assist the Housekeeping Manager in scheduling training and ensuring compliance with safety and cleanliness standards Key Responsibilities Supervision Team Management Oversee the daily housekeeping operations ensuring that all guest rooms and public areas are cleaned to the highest standards Assign tasks to housekeeping staff monitor progress and inspect completed work to ensure cleanliness and attention to detail Ensure that team members follow the hotel s cleaning protocols and schedules with a focus on efficiency and quality Conduct routine inspections of guest rooms corridors public areas and back-of-house spaces to ensure compliance with cleanliness standards Motivate and coach the housekeeping team addressing performance issues and providing training as needed Guest Service Room Readiness Ensure that all guest rooms are cleaned serviced and ready for guest occupancy according to the hotel s quality standards Address guest requests related to housekeeping ensuring timely response and service Monitor the cleanliness of public areas ensuring that they are consistently tidy and presentable for guests Handle any guest complaints related to room cleanliness or housekeeping services escalating issues to the Housekeeping Manager when necessary Inventory Supplies Management Monitor and maintain housekeeping supplies and equipment ensuring that stock levels are adequate and equipment is in good working condition Assist in ordering cleaning supplies and amenities in collaboration with the Housekeeping Manager Maintain inventory records for linens cleaning products and guest amenities ensuring proper stock rotation to minimise waste Training Development Assist in the training and onboarding of new housekeeping staff ensuring they are familiar with cleaning procedures hotel standards and safety protocols Conduct refresher training for existing staff on updated cleaning techniques use of recent equipment or changes in safety regulations Promote a culture of continuous improvement by encouraging the team to provide feedback on processes and suggesting areas for improvement Health Safety Compliance Ensure that housekeeping staff comply with health and safety regulations including proper use of cleaning chemicals and equipment Conduct regular safety inspections to ensure that housekeeping staff are following proper safety procedures when cleaning guest rooms public areas and back-of-house spaces Assist the Housekeeping Manager in preparing for health and safety inspections and audits Reporting Communication Communicate daily with the Housekeeping Manager regarding room status guest requests and any housekeeping issues that arise Report maintenance issues such as broken equipment plumbing problems or lighting malfunctions to the maintenance department promptly Maintain records of cleaning schedules guest requests and housekeeping performance metrics Qualifications Diploma or degree in Hospitality Management or a related field Proven experience as a Housekeeping Supervisor Senior Housekeeper or in a similar role within the hospitality industry Strong leadership skills with the ability to supervise and motivate a team Excellent attention to detail and a commitment to maintaining high standards of cleanliness Good communication and interpersonal skills to interact with guests and staff Ability to multitask and handle pressure in a fast-paced environment Familiarity with housekeeping procedures safety standards and inventory management Proficiency in MS Office applications Word Excel and housekeeping management systems What We Offer Competitive salary and benefits package Opportunities for growth opportunities and development within SARC Hospitality A dynamic and inclusive work environment that values teamwork and excellence Employee discounts on dining and events at Chirp Cafe and Bloom Event Space The opportunity to be part of a growing hospitality brand focused on innovation and sustainability Job Types Full-time Permanent Pay 16 000 00 - 30 000 00 per month Benefits Food provided Paid sick time Paid time off Provident Fund Experience Hotel 1 year Required Location Pune Maharashtra Required

📌 Housekeeping Supervisor (Maharashtra)
🏢 Hotel Centro
📍 Maharashtra