1 Sales Customer Experience Drive sales targets and maximize store profitability Ensure excellent customer experience aligned with CaratLane s service philosophy Monitor conversion rates average bill values footfalls and repeat customer metrics Resolve customer issues and complaints with professionalism and empathy 2 Team Management Lead coach and motivate the store team to perform at their best Conduct regular training and development sessions on products systems and customer engagement Plan team rosters manage attendance and ensure discipline and productivity 3 Operations Inventory Ensure smooth day-to-day operations including opening closing procedures Maintain accurate inventory levels manage stock inward outward with minimal shrinkage Coordinate with HO for replenishments transfers and customer orders 4 Visual Merchandising Store Ambience Maintain store cleanliness aesthetics and adherence to visual merchandising guidelines Plan in-store displays and product arrangements to optimize appeal and engagement 5 Reporting Analysis Prepare daily weekly monthly sales reports and share insights with leadership Track KPIs and take corrective actions to improve store performance Key Requirements Education Graduate in any discipline preferred MBA PG in Retail Marketing Experience 3-6 years in retail with at least 1-2 years in a supervisory store manager role jewelry fashion luxury retail preferred Skills Strong interpersonal and communication skills Leadership and people management Customer-centric mindset Operational efficiency and attention to detail Knowledge of POS systems and retail tech tools Job Types Full time Permanent Pay 35 000 00 - 40 000 00 per month Benefits Health insurance Paid sick time Paid time off Provident Fund Expected Start Date 06 10 2025

📌 Store Manager (Jharkhand)
🏢 VLS TIME & VISION
📍 Jharkhand