A school telecaller job involves making and receiving calls to prospective and current parents promoting educational programs answering queries about courses and admissions and maintaining customer relationship management CRM records Key responsibilities include outbound sales and informational calls inbound query resolution data entry follow-up calls and working towards daily call targets Essential skills include excellent communication active listening and CRM proficiency while required qualifications typically include a high school diploma and customer service experience Responsibilities Outbound Calls Make calls to prospective parents to introduce the school and its various educational programs Inbound Call Handling Answer incoming calls providing information on courses admissions fees and other school-related queries Data Management Accurately record and maintain details of all customer interactions and update CRM systems Lead Follow-Up Conduct follow-up calls to potential parents to provide additional information and encourage enrollment Sales Promotion Promote the school s programs and offerings to potential parents Report Generation Provide reports or observations to the team lead regarding customer feedback and interests Target Achievement Meet daily and monthly targets for calls and successful enrollments Qualifications Skills Education High school diploma or equivalent is usually required a bachelor s degree can be an advantage Experience Prior experience in telecalling customer service or the education sector is preferred Communication Excellent verbal communication skills and the ability to adjust communication style based on cues Technical Skills Proficiency in using CRM software and other telephone systems Interpersonal Skills Strong interpersonal skills to build rapport with potential parents Soft Skills Active listening problem-solving attention to detail and time management are crucial Persuasion Ability to persuade and negotiate to address objections and encourage enrollments Job Type Full time Pay 14 242 11 - 20 045 57 per month Language Hindi Required English Required Work Location In person

📌 Telle Caller(female) (Manesar)
🏢 Ompee International School
📍 Manesar