We help the world run better At SAP we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work We offer a highly collaborative caring team environment with a solid focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from What you ll do Are you ready for your next career step within SAP We offer you the opportunity to join the ERP CD Performance Observability team as Senior DevOps Engineer You will work on expert performance monitoring root cause analysis and pro-active performance optimization for our S 4HANA Cloud Public customers with a strong focus on HANA and SQL analysis You pro-actively investigate potential system bottleneck situations As we are transforming S 4HANA Cloud public edition further to a true SaaS solution you are able to adopt to new technologies and are able to leverage cloud technology standards You support the extension of our monitoring reporting alerting framework by development in SQL script languages You will actively engage with different units within ERP Cloud Delivery and within SAP to set performance standards and work on existing ones What you bring Bachelor Master s degree or equivalent in Computer Science Engineering or Business Information Technology Very good experience with HANA database analysis Very good understanding of SAP s ABAP Platform and S 4HANA Very good SAP workload and end-to-end performance analysis skills Complex thinking strong analytical skills and creativity in solving complex challenges required Conceptual and structured work style with a solid sense for prioritization result and execution oriented Customer focus and strong interpersonal verbal presentation and writing skills High level of motivation flexibility and agility Motivated to work in an international and fast paced workplace 3-5 years of experience in service engineering or technical operations role Meet your team At Public Cloud ERP Delivery we deliver secure and reliable cloud services to our SAP S 4HANA Cloud public edition and Integrated Business Planning customers around the globe Our teams in India Hungary and Germany are responsible for delivering SAP s flagship Software as a Service solutions with superior experience to our customers across the globe With a continuously growing customer base we focus on automation reliability availability performance operational excellence and continuous improvement to ensure we operate efficiently at large scale always keeping our customers up to date providing seamless access to latest product service innovation by deploying regular product updates upgrades We contribute to strategic initiatives and are centrally involved in defining the solution architecture for S 4HANA Cloud Public Edition with a focus on broader product architecture integration across SAP s product portfolio product bundling while ensuring we comply to Cloud Qualities and can deliver all solutions at same quality and scale The Performance Observability team drives and supports the development of the future harmonized SaaS Cloud Delivery observability tools and processes across SAP to leverage full optimization potential in close collaboration with all SAP SaaS LoB s We continuously review and optimize the S 4HANA Cloud Public performance and availability end-to-end To achieve this we develop automated Root Cause Analysis advanced alerting and visual pattern detection Our team provides expert performance monitoring and optimization as well as complex RCAs around performance and stability Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning ERP software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves At SAP you can bring out your best We win with inclusion SAP s culture of inclusion focus on health and well-being and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential We ultimately believe in unleashing all talent and creating a better and more equitable world SAP is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and or mental disabilities If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team Careers sap com For SAP employees Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy Specific conditions may apply for roles in Vocational Training EOE AA M F Vet Disability Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender including pregnancy childbirth et al sexual orientation gender identity or expression protected veteran status or disability Successful candidates might be required to undergo a background verification with an external vendor Requisition ID 400364 Work Area Software-Development Operations Expected Travel 0 - 10 Career Status Professional Employment Type Regular Full Time Additional Locations LI-Hybrid