Job Opening Customer Care Executive Voice Email Support - Females Only Experince 2-3 years Note Fluency in American English is mandatory Location Hyderabad On-site Company PSR-IT Services Employment Type Full-time No cab facility provided About the Role We are looking for a passionate Customer Care Executive to join our energetic team in Hyderabad The ideal candidate will handle voice and email support resolve customer queries efficiently and ensure top-notch customer satisfaction Basic knowledge of digital marketing SEO is an added advantage as you may assist with social media responses and online engagement Key Responsibilities Handle inbound outbound calls professionally Respond to emails with excellent drafting and etiquette Ensure high customer satisfaction with clear polite communication Assist with basic social media comments messages Facebook Instagram LinkedIn Maintain accurate CRM records Provide feedback on recurring issues and generate reports as needed Required Skills Qualifications Excellent verbal written communication skills in English Prior customer support voice email experience preferred Basic knowledge of digital marketing SEO is a plus Strong problem-solving attitude customer-first mindset Proficient in MS Office CRM tools Job Types Full-time Permanent Benefits Flexible schedule Paid sick time Paid time off Provident Fund Work from home Language Hindi Preferred English Preferred Work Location In person Speak with the employer 91 (phone hidden)