Graduation in any specialization from a recognized university Excellent communication skills written and verbal in English language Ability to communicate correctly and clearly with all customers Good comprehension skills - ability to clearly understand and state the issues customers present Ability to concentrate - follow customers issues without distraction to resolution Work successfully in a team environment as well as independently Familiarity with Windows Microsoft Outlook Microsoft Word internet browser and Excellent typing skills Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Amazon is looking for motivated individuals for the profile of Transportation Representative for its Amazon Freight team The goal is to develop easy-to-use reliable and transparent line haul transportation services that beat all existing shipping alternatives for our customers In doing this Amazon Freight is building cutting-edge market-leading solutions that will organically attract customers towards our services To help us succeed in this large endeavour we are looking for dynamic self-starting and entrepreneurial individuals who will organize execute and deliver key features for Amazon Freight You will work closely with internal stakeholders including Fulfillment Centers S OP Finance Product Technology and external stakeholders like customers and carriers Your role will involve managing key metrics support continuous improvement initiatives while working in a dynamic network Key job responsibilities A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions An ideal candidate should be able to understand the requirements be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form Graduation in any specialization from a recognized university Excellent communication skills written and verbal in English language Ability to communicate correctly and clearly with all customers Good comprehension skills Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner