Team Lead Role Experience 4 - 6 years Location Fully Remote Work Working from home Job Type Full time Who can join IMMEDIATELY Max 10 Days Shift Night shift PST time zone Objectives of this Role Leadership skills Ability to motivate manage track and drive productivity of team members Team Lead experience Track record of training and leading a team successfully to achieve targets Troubleshooting skills Ability to analyze find root cause design a solution implement and track progress Develop implement and maintain quality assurance protocols Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization s internal capacity Actively pursue strategic and operational objectives Daily and Monthly Responsibilities Lead motivate and support a large team within a time-sensitive and demanding environment including setup and implementation of career development plans for all direct reports and problem resolution Manage timely data collection to update operations metrics to achieve productivity targets improve efficiency eliminate errors and deliver excellent customer service Track issues conduct root cause analysis develop resolution plan implement and track outcomes Partner with cross-functional support teams in improving the proprietary tools processes and systems Skills and Qualifications Bachelor s degree 3 years proven experience in an team lead position Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service Knowledge of general business software and aptitude to learn new applications Strong proficiency in Microsoft Office Word Excel Outlook Job Type Full-time Pay 30 000 00 - 40 000 00 per month Experience total work 3 years Preferred Work Location Remote

📌 Team Leader - Operations (India)
🏢 Gencue Technologies
📍 India