Additional Information Job Number25156435 Job CategorySpa LocationJW Marriott Mumbai Sahar IA Project Road Mumbai Maharashtra India 400099 ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Assists with supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas Position focuses on ensuring guest and employee satisfaction Assists with achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED 1 year experience in the spa guest services or related professional area CORE WORK ACTIVITIES Assisting in Management of Spa Operations and Budgets Ensures all employees have the proper supplies equipment and uniforms Comprehends budgets operating statements and payroll progress reports as needed to assist in the financial management of department Manages supplies and equipment inventories within budget Maintains cleanliness of spa and related areas and equipment Understands the impact of department s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals Ensures employees understand expectations and parameters Brings issues to the attention of the department manager and Human Resources as necessary Ensuring and Delivering Exceptional Customer Service Sets a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Handles guest problems and complaints Empowers employees to provide excellent customer service Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement Strives to improve service performance At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law Marriott Hotels strive to elevate the art of hospitality innovating at every chance while keeping the comfort of the oh-so-familiar all around the globe As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality Always by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy With the name that s synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels In joining Marriott Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you JW Marriott is part of Marriott International s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy our guests will be happy JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brand s namesake and company founder J Willard Marriott Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic well-being Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatment TM In joining JW Marriott you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you

📌 Assistant Manager Spa (Maharashtra)
🏢 Marriott International
📍 Maharashtra