Required Skills Qualifications Freshers are welcome 0-1 year of experience in reservations hospitality or a related field Strong communication skills in English knowledge of additional languages is a plus Basic knowledge of reservation systems and booking management software Ability to handle multiple tasks efficiently in a fast-paced environment Attention to detail and a customer-first mindset Key Responsibilities Handling Reservations and Booking Management Process and confirm reservations across multiple booking channels Update guest details ensure accurate documentation and manage payment collection Handle modifications cancellations and refunds as per company policies Create and maintain booking details in our reservation software Respond promptly to guest inquiries regarding room availability rates and services Assist guests with special requests including early check-in late check-out and room preferences Provide clear and accurate information on property policies amenities and travel assistance Communicate booking details with guests and ensure a hassle-free reservation experience Work closely with the Revenue Sales teams to ensure smooth booking confirmations Coordinate with the Operations team to facilitate seamless check-in and check-out experiences Share guest preferences and special requests with relevant teams for enhanced customer satisfaction Maintain daily logs of reservations cancellations and guest inquiries Track booking trends and provide insights on occupancy and demand patterns Ensure accurate record-keeping and data entry in reservation systems Ensure all bookings adhere to VOYE HOMES reservation cancellation and refund policies Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Perks Cell phone reimbursement Health insurance Provident Fund Schedule Morning shift Supplemental Pay Performance bonus Yearly bonus Ability to commute relocate Kozhikode Kerala Reliably commute or planning to relocate before starting work Required Experience Hotel Reservations 1 year Preferred Work Location In person

📌 Reservation Executive (Kerala)
🏢 VOYE HOMES
📍 Kerala