Job description We are hiring Front Office Associates who will be the face of our Hotels The ideal candidate should be courteous patient humble and always maintain a professional demeanor while ensuring excellent guest experiences Key Responsibilities Greet and welcome guests warmly on arrival ensuring a pleasant first impression Manage guest check-in and check-out processes efficiently Answer and direct phone calls emails and guest queries promptly Handle reservations bookings and guest requests with accuracy and courtesy Coordinate with housekeeping F B and other departments to ensure seamless service Maintain the reception area s cleanliness and professional appearance Resolve guest concerns with patience politeness and professionalism Uphold high standards of discipline grooming and hospitality etiquette Required Skills Excellent communication Humbleness patience and politeness are mandatory qualities Strong customer service orientation and problem-solving skills Qualified grooming and pleasing personality Knowledge of reservation systems is an added advantage Key Requirements Education Graduate Diploma in Hospitality Management preferred Experience 1 years in front office guest relations role in hotels resorts or hospitality establishments preferred Freshers can also apply Job Type Full-time Pay 16 000 00 - 20 000 00 per month Benefits Food provided Health insurance Provident Fund Work Location In person

📌 Front Office Associate (Haryana)
🏢 Saltstayz hotel
📍 Haryana