Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Manager Operations We are seeking a seasoned Manager - Operations In this role you will be required to manage day to day Recordkeeping operations Compliance Testing Reporting of Defined Contribution plans Perform Actual Deferral Actual Contribution Percentage ADP ACP Coverage Test 410b Excess Deferral 402g Compensation 414s Annual Additions 415 Non - Discrimination NDT Tests and Form 5500 Filing for Large complex Retirement Plans Roles and Responsibilities A Specialist Compliance Processor Analyst is responsible to handle High Complex Testing research reporting and Form 5500 filing of retirement plan activities as aligned Compliance Plan Queue monitoring might be an added responsibility ensuring all activities are completed within TAT Additional quality checks ensure end to end Plan Testing is completed with 100 quality in first instance Coordinate with other Operations group to ensure follow-up testing activities in OMNI Relius are completed within deadline There may also be a need to coordinate with internal departments on application or hardware issues related to daily functions Be a SME in the assigned group or process Support meeting Service Level Agreements for TAT utilization productivity quality Maintain and analyze process queue status and reports as assigned Review research and provide feedback on processing discrepancies errors to prevent recurrence Participate and transfer information to all associates on a timely basis via regular team meetings per responsibility assigned Handle query resolution for new hires in the group as assigned Support New Hire on-boarding process Work with internal departments to research issues related to applications and support of the client Build robust understanding of Compliance process and core recordkeeping systems and understand how they work and connect Handle the transition of work from client on-site center to GDO and work with the on-site team to improve workflow SOPs and quality Analyze existing systems and processes to identify gaps and opportunities for cost quality process improvements Minimum Qualifications Masters bachelor s degree in accounting Business Management Administration or the equivalent combination of education training or work experience Prior experience in leading a team of approx 5 - 10 FTE is essential Previous experience of Relius Administration would be a significant plus Essential skills Deep knowledge of US Retirement regulations - ERISA IRS DOL Hands on experience of research in Relius suite of products Strong understanding of concepts and terminology of financial services industry especially in Retirement DC Prior Compliance Testing Form 5500 filing knowledge transition experience is essential Hands-on experience in handling Queue management Well versed with MS Office applications Word Excel PowerPoint Teams etc A can-do attitude and the ability to work in a team environment and adapt to change is essential Willingness to work in shifts Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobManager Primary LocationIndia-Chennai ScheduleFull-time Education LevelMaster s Equivalent Job PostingJul 24 2025 1 02 58 AM Unposting DateOngoing Master Skills ListOperations Job CategoryFull Time

📌 Manager (Tamil Nadu)
🏢 Genpact
📍 Tamil Nadu