The Store Manager is responsible for overseeing the day-to-day operations of the Jewellery store ensuring sales targets are met delivering exceptional customer experiences maintaining brand standards and leading the store team effectively you will be responsible for leading the store team of 15-20 people ensuring exceptional customer service achieving sales targets maintaining brand standards and managing daily operations efficiently You will be the face of Titan at the store level and uphold its values of trust innovation and excellence Sales Customer Service Drive daily weekly monthly sales to achieve targets Ensure excellent customer service and a personalized shopping experience Handle escalated customer concerns and resolve them promptly Train team on product knowledge upselling and customer engagement Store Operations Manage opening closing cash handling and daily reconciliation Ensure inventory accuracy through regular stock checks and audits Maintain proper visual merchandising and cleanliness as per Titan guidelines Coordinate with the HO for stock replenishments and recent launches Team Management Supervise and motivate staff to meet performance standards Schedule duty rosters assign tasks and ensure optimal staff coverage Conduct regular training and performance reviews Compliance Reporting Ensure adherence to company policies SOPs and audit requirements Maintain records for sales stock petty cash and attendance Submit daily weekly monthly reports to Area or Zonal Managers Store Manager will be key owner of all responsibilities of the store end to end Job Type Full-time Pay 400 000 00 - 550 000 00 per year Benefits Flexible schedule Food provided Health insurance Work Location In person