Job description We are seeking an Individual with strong Collections Accounts Receivable Or International Customer Service experience to manage customer interactions while ensuring timely collection of outstanding payments This role blends customer service with credit and collections responsibilities requiring excellent communication follow-up skills and attention to detail You will be the primary point of contact for customers regarding billing payment issues and account status Roles and Responsibilities Proactively follow up on overdue accounts to secure timely payments Contact customers to remind them of outstanding invoices negotiate payment terms and resolve disputes Review customer accounts to identify discrepancies payment issues or potential risks Coordinate with Finance Billing and Sales teams to resolve invoice disputes or account problems Send statements reminders and collection notices as needed Track collection activities and maintain accurate AR records Support month-end AR reconciliation and reporting Meet or exceed collection targets and service-level expectations Qualifications Requirements Bachelor s degree in any field related field preferred but not mandatory 1-3 years of experience in international customer service and or collections or accounts receivable Excellent communication negotiation and customer-handling skills Ability to manage difficult conversations while remaining professional and customer-focused Proficiency in MS Office Excel Outlook and Strong organizational skills with the ability to prioritize and manage multiple tasks Job Types Full-time Permanent Job Types Full time Permanent Pay 25 000 00 - 30 000 00 per month Benefits Commuter assistance Leave encashment Paid sick time Paid time off Ability to commute relocate Panchkula Haryana Reliably commute or planning to relocate before starting work Required Education Higher Secondary 12th Pass Preferred Experience total work 1 year Required Customer service 1 year Required Language English Required Location Panchkula Haryana Required Work Location In person

📌 Customer Support Executive (Panchkula)
🏢 Champion Products
📍 Panchkula