Job Title Customer Support Specialist City Bengaluru State Province Karnataka Posting Start Date 1 28 26 Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses With over 230 000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world For additional information visit us at www wipro com Role Purpose The purpose of this role is to design develop and troubleshoot solutions designs models simulations on various softwares as per clienta a a s project requirements Roles responsibilities- Robust understanding of customer service and online retail operations Excellent communication and problem-solving skills Good to have experience in eCommerce store management preference with background in Magento or Adobe Commerce Ability to work in a fast-paced environment and adapt to evolving eCommerce trends Proficient in Microsoft tools such as Word and Excel Deliver No Performance Parameter Measure 1 Design and develop solutions Adherence to project plan schedule 100 error free on boarding implementation throughput 2 Quality CSAT On-Time Delivery minimum corrections first time right no major defects post production 100 compliance of bi-directional traceability matrix completion of assigned certifications for skill upgradation 3 MIS Reporting 100 on time MIS report generation Reinvent your world We are building a modern Wipro We are an end-to-end digital transformation partner with the boldest ambitions To realize them we need people inspired by reinvention Of yourself your career and your skills We want to see the constant evolution of our business and our industry It has always been in our DNA - as the world around us changes so do we Join a business powered by purpose and a place that empowers you to design your own reinvention Wipro is committed to creating an accessible supportive and inclusive workplace Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process Accommodations must be communicated in advance of the application where possible and will be reviewed on an individual basis Wipro provides equal opportunities to all and values diversity

📌 Customer Support Specialist (Karnataka)
🏢 Wipro
📍 Karnataka