We are looking for a Customer Success Executive - Data Client Operations to support client engagement MIS reporting data management and operational coordination This role will work closely with internal operations teams and client stakeholders to ensure accurate reporting smooth data flow timely escalations and effective payroll coordination The role is well suited for freshers or candidates with up to 1 year of experience preferably from job portal staffing or workforce management domains who are keen to build a solid foundation in data analytics client management and operational excellence Key Responsibilities Data MIS Management Manage and maintain operational data across Excel Google Sheets and internal systems Perform data validation cleanup reconciliation and consistency checks Prepare daily weekly and monthly MIS reports for internal teams and clients Track KPIs SLAs commitments vs fulfilment and highlight deviations proactively Client Stakeholder Coordination Act as a point of contact for assigned clients for data sharing reporting and updates Understand client requirements and ensure accurate and timely data delivery Support client calls reviews and status updates including action-item tracking Escalation Handling Identify data mismatches reporting gaps and operational issues early Coordinate with internal teams to resolve escalations within defined timelines Maintain escalation logs and share closure updates with stakeholders Payroll Compliance Support Support payroll data preparation validation and reconciliation Ensure accuracy of attendance payouts and billing-related data Coordinate with finance and operations teams to resolve payroll discrepancies Process Documentation Assist in documenting SOPs workflows and client-specific processes Support continuous process improvements and reporting automation initiatives Desired Experience 0-1 year of experience in MIS data operations customer success client support or operations Freshers with strong analytical and Excel skills are encouraged to apply Preferred background in Job Portals Staffing Workforce Management or KAM-support roles Function Operations Customer Success Client Engagement Desired Skills Strong understanding of data management MIS reporting and data reconciliation High proficiency in Microsoft Excel Google Sheets VLOOKUP VLOOKUP Pivot Tables formulas filters Basic understanding of payroll processing and attendance tracking Good verbal and written communication skills Strong attention to detail and problem-solving mindset Ability to handle multiple priorities and work under deadlines Proactive self-driven and comfortable working in a fast-paced environment Team player with a client-first approach Educational Qualification Graduate in any discipline Preferred BBA B Com B Sc BCA or equivalent MBA Job Type Full-time Pay From 500 000 00 per year Work Location In person

📌 Customer Success Executive (data & Client Operations) (New Delhi)
🏢 hirezy
📍 New Delhi