The first point of contact responsible for greeting patients managing appointments handling registration directing visitors managing calls processing payments billing maintaining records and ensuring a welcoming effective environment requiring excellent communication and administrative skills to support smooth patient flow and uphold confidentiality Patient Interaction Welcome Greet patients families and visitors warmly answer inquiries and create a positive first impression Appointment Management Schedule confirm reschedule or cancel patient appointments efficiently Patient Registration Collect and verify patient demographics insurance and medical history ensuring accuracy and confidentiality Communication Hub Manage multi-line phone systems direct calls and handle incoming outgoing mail and faxes Billing Payments Assist with billing questions process payments cash card digital and prepare patient bills Administrative Support Maintain neatness of the reception area manage office supplies data entry and file organization Record Keeping Update and maintain organized patient records ensuring they are accessible to providers Department Coordination Liaise with doctors nurses and other departments for smooth patient flow and issue resolution Confidentiality Strictly maintain the privacy and security of patient and doctor information Feedback Complaints Handle initial patient feedback and escalate serious concerns to the appropriate personnel Job Types Full-time Fresher Pay 10 000 00 - 17 000 00 per month Benefits Paid sick time Provident Fund Application Question s Ability to work in rotational shifts Work Location In person

📌 Front Office Executive (receptionist) (Tamil Nadu)
🏢 Medway Hospitals
📍 Tamil Nadu