Want to LOVE where you work and get full training to do it Legacore Solutions is a next generation Legal Support Services company providing technology assisted support solutions for the corporate legal departments and law firms in United States of America We are currently seeking a smart and determined voice associates to join our growing team in Bhuvaneswar India As a Voice Associate within our organization you will play a crucial role in facilitating interactions with clients and facilities Your responsibilities will predominantly revolve around the night shift hours We seek candidates who possess strong English language proficiency adeptness in email composition and proficiency in computer operations Both graduates and undergraduates are welcome to apply although undergraduates should have prior work experience Job Title Voice Associate Type of Position FULL TIME Hours M-F in night shift Location Bhubaneswar Bangalore Core duties and responsibilities include the following Other duties may be assigned Retrieve medical records and billing ledgers from facilities using email and telephone communication Uphold client confidentiality and safeguard operations by ensuring information security Initiate follow-up actions on pending tasks by contacting facilities via phone Keep Case Management Systems updated with the status of documents and invoices Initiate contact with insurance companies to initiate the opening of claims Exhibit excellent telephone manners displaying politeness humility and courtesy during conversations Demonstrate active listening skills and maintain control over phone discussions Qualifications Good organizational skills Ability to have good rapport with all departments Discretion with confidential information Critical thinking Critical reasoning Positive judgment Ability to work independently for long hours Ability to work on a small team for large-scale projects Proficiency with excel and word Good computer skills Ability to work with a high volume of data Ability to concentrate on repetitive tasks Education and or Experience Bachelor s Degree Computer Skills To perform this job successfully an individual should have knowledge of Internet software Spreadsheet software and Word Processing software REQUIRED Resume References Pay Expectation Contact Kindly send your email to itishree int legacore com Job Type Full-time Pay 20 000 00 - 30 000 00 per month Benefits Health insurance Work from home Work Location In person